Effective Date: 9/30/24
At Illustra Dermatology, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, and disclose personal information from our patients, prospective patients, and visitors to our website. By using our services, you consent to the practices described in this policy.
1. Collection of Personal Information
Information Collected Directly from You:
We collect personal information during various interactions, including when you:
- Fill out forms on our website (e.g. appointment booking or inquiries)
- Set up a patient profile
- Register or make an appointment
- Contact us for customer support or during a visit to our office
Personal information we may collect includes:
- First and last name
- Date of birth
- Address
- Email address
- Phone number
- Medical history, treatment preferences, and other information necessary for providing medical and cosmetic services
Information Collected Automatically:
We may collect information automatically when you visit our website, such as your IP address, browser type, and browsing behavior. This data helps us improve services and enhance your experience.
Anonymous Information:
We may collect anonymous demographic information, such as postal code, age, gender, preferences, and interests, to understand user behavior.
2. Use of Personal Information
We use your personal information to:
- Provide medical and cosmetic services
- Manage appointments and patient profiles
- Communicate with you about your treatment, appointments, or billing
- Respond to inquiries and provide customer support
- Customize content and advertising based on your preferences
- Improve our website, services, and patient experience
3. Disclosure of Personal Information
We do not sell or rent your personal information. However, we may disclose information to:
- Healthcare providers involved in your care
- Trusted service providers who assist with patient management, billing, or data processing
- Third-party vendors, such as advertising platforms, to perform services on our behalf
- Legal authorities or regulatory bodies as required by law
Personal information may also be disclosed in the event of a merger, acquisition, or sale of assets.
4. Use of Cookies
Our website uses cookies to enhance your online experience. Cookies are text files placed on your device that help recognize your preferences and provide personalized services. You can manage cookie preferences through your browser settings.
5. Security of Your Personal Information
Illustra Dermatology secures your personal information from unauthorized access, use, or disclosure by using secure servers and encryption protocols.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request the deletion of your personal data, subject to legal requirements
- Opt-out of marketing communications by replying STOP to SMS messages
7. Children Under Thirteen
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If a child has provided us with personal information, please contact us to have it removed.
8. Changes to This Privacy Policy
Illustra Dermatology may update this Privacy Policy periodically. The most current version will always be posted on our website, and the effective date will be listed at the top.
9. Contact Us
For any questions or concerns about our privacy practices or to exercise your rights, please contact us at:
Illustra Dermatology
Phone: (925) 317-1180
Email: info@illustradermatology.com